How can I place an order?

To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. Once you're ready, click on the cart icon, review your items, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

Can I modify or cancel my order after it has been placed?

If you need to modify or cancel your order, please contact our customer service team as soon as possible. We can accommodate changes as long as the order has not yet been processed or shipped.

How can I check the status of my order?

Once your order is placed, you will receive a confirmation email. You can check the status of your order on our website by logging in to your account. If you have any questions, feel free to reach out to our customer service team.

What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Please check our payment page for the latest information.

How can I check the shipping status of my order?

Please check the shipping policy here: https://smooth-e.com/policies/shipping-policy

Can I return the products?

Please check the return and refund policy here: https://smooth-e.com/policies/refund-policy